Privacy
At Pima, we believe that you own your data, and we're committed to keeping it private. Our privacy policy clearly outlines how we handle and protect your information. To report an issue, please contact privacy@pima.app.
Data Deletion
Available upon request
Upon request, we will work to delete all customer data and solely owned artifacts from our systems. Artifacts owned by multiple parties will be deleted upon deletion by the other parties at their discretion.
To initiate a data deletion event please contact privacy@pima.app.
Payment Information
Handled by Stripe
We process all credit card and ACH payments through our payment provider, Stripe. We do not store cardholder data on our servers.
Privacy Shield
EU, Swiss
Pima is compliant with Privacy Shield. You can find our certification status at https://www.privacyshield.gov/list
GDPR
Data Processing Addendum
Pima is compliant with GDPR. For inquiries please email privacy@pima.app. You can find a list of our Third Party Sub-Processors at the bottom of this page. Fill out the form below to request and sign Pima's Data Processing Addendum
Request a Data Processing Addendum
If you’d like to request and sign a DPA (Data Processing Addendum), please fill out the form below. We will review your request and send a DPA for signature.
Sub-Processor List
Pima, LLC (“Pima”) uses certain subprocessors to assist in providing our Services. We use service providers that may store and process personal data about you and your end-users (each, a “Sub-Processor”). This page provides important information about the identity, location, and role of these Sub-Processor. Terms used on this page but not defined have the meaning set forth in our Terms of Service agreement (the “Agreement”).
Data Processing Addendums are in place with all of our Sub-Processors.
| Entity Name | Processing Activities | Entity Country |
| Amazon Web Services | Cloud service provider | United States |
| HelloSign | Cloud-based electronic signature provider | United States |
| Twilio | Cloud-based electronic mail service provider | Unites States |
| Stripe | Cloud-based payment provider | United States |
| Sentry | Cloud-based fault logging | United States |
| Heroku | Cloud service provider | United States |
Please note that this list may change from time to time as needed to provide the Pima Services. We recommend you stay informed about the latest changes by bookmarking this page.
